I came in for an appt for a tire rotation. It only took less than 20 minutes. They were very friendly and outgoing. Will definitely come back.

Took my 2019 Kia Sorento in due to picking up a nail last night. They repaired my tire and decided "not to charge me" WOW... you NEVER see that. They truly do "care for people" and are very professional. Thanks again you all at Wilkersons ... Only place to take your car for service!

Saved over $100 having Wilkerson flush the transmission on my 2005 Subaru Legacy Wagon. This type of service may or may not improve performance, but so far, my results are positive.

I am new to Springfield and had to find a dependable mechanic for my vehicle. Wilkerson's came very highly recommended and they have lived up to that recommendation. I have taken my vehicle twice to be fixed or serviced. Once for a leak in my tire and then today for an oil change and for winterizing or getting it ready for the Winter. The staff is nice, professional and they gave me a ride to work and picked me up when it was ready, but I only work less than a mile or away. I particularly liked their on-line appointment set-up and confirmation.

You aren't going to find a better place to buy tires in Springfield. The prices are fair and reasonable, the inventory is deep and wide so you don't have to wait for special orders, and the installation is quick. Plus, if you are so inclined, you can watch your tires being installed through the window in the waiting room (I'm not so inclined, myself). Once I discovered these guys, I said goodbye to the big box and national tire chain stores, and I take my tire business to Wilkerson.

They never disappoint. Had a low tire message at the end of the day, so stopped on my way home from work, not knowing if anyone would even be available at that late notice to take a look for me. They did and they fixed it when they noticed a nail in the tire. Dealt with 3 different people in total, and all were equally professional, friendly and prompt. They are all hard workers who show genuine appreciation for their customers.

Wilkerson's Auto Service has been my one and only auto service for many, many years on several different cars. I have learned that I can TRUST them to be competent and honest. All needed repairs were done expertly and at a fair price. I have never had any reason to question their honesty and integrity; and I have never needed to return to have any work corrected. Occasionally I have needed a ride to or from their shop and Jon has always acomodated me. They are very friendly folks.

Great getting the parts needed. John , service manager is excellent on keeping customer informed on status and very professional!

They try to accommodate all customers. They are honest about how long a repair will take. And their estimates and prices are fair.

Joe and Jon are great to deal with and have work fine in a very timely manner. Will always refer other customers to your shop.

Friendly and fast service

This is the best Place for Taking your Vehicle for Any and All Auto Repairs. They also take your Recyclable Oil.

We trust you with all our maintenance on our car. You are unfailingly polite, helpful , fair, professional & proficient. We were introduced to you when we moved here 13 years ago and never have had a reason to look elsewhere. We keep our cars a long time, run them for high mileage. We only sell them when you tell us its time too.

Just needed to double check everything was okay for a trip, everything was fine. The check took about an hour and as always everyone was great!

I had the worst of all problems. My pickup would not run and when they looked at it, it ran fine. They had to make their best guess and it was at least a partial solution. Time will tell. It was a Ford and I can tell you I wouldn't go back to the dealer. Fingers crossed.

Our daughter was told by another auto repair shop that she needed brakes. Took her car to Wilkerson’s who told us she doesn’t need brakes now and won’t for another 10,000 miles. We were prepared to pay for brakes and pleasantly surprised when we were told we didn’t need them. I know that we can trust Wilkerson’s and that’s important when servicing a vehicle. Thank you!

I didn't have an appointment for the vehicle. But John and Joe worked my vehicle into their busy schedule. The tire repair, oil change, and tire rotation were completed quickly. Once again, they helped me out in a pinch. Thank you !

Wilkersons has always been my #1 choice when it comes to my vehicle maintenance. I stopped by yesterday evening to reschedule my appointment for Saturday and they had an opening when I arrived so I took advantage of it. Wilkersons, Thanks for always providing excellent customer service and their prices are reasonable!

Very helpful; explains work done; efficient & very pleasant atmosphere. Their work is really appreciated. Thanks! Dianne Morse

Wilkerson’s diagnosed the problem and sent us out to the dealership for a necessary computer update. These guys are the best...honest, reliable, and trustworthy.

My wife and I have the highest confidence in the service personnel at Wilkerson’s. Local and family owned, they’re the best.

I can count on John and Joe to be honest and this shop provides dependable, timely service.

I go to Wilkerson's because they are always professional and your Vehicle is prepared right the First time.

Great service evetytime we come there. Recommend them to anyone.

I just needed a quick fix and they were able to get me in and fix my problem within minutes. The staff is always professional and easily puts you at east that your job will be done right the first time.

Always helpful, experienced, provides information,provides ride service, efficient,accurate and kind. Never have had a mechanical service problem.

Wilkerson's is honest and dependable with great customer service. Something that is hard to find these days. They explain service options clearly and don't charge for unnecessary things. They have allowed us to keep an older vehicle road worthy and safe for our kids to drive and our newer cars in great shape to maximize their life expectancy! I simply won't take my vehicles anywhere else!

I will not take my vehicles anywhere else. These guys are honest and do a great job with explaining the issue and fixing it in a timely manner.

Wilkerson always does a great job. They are courteous and they take the time to explain repairs and answer any questions. They are timely in their repairs and the job is complete at the time they advised.

Great Customer care for entire fleet of vehicles.

Dropped me off at my place of business. Completed all requested work quickly. Picked me up again. Charged me a reasonable rate.

Joe Mauer and John, Service Mgr. are excellent. Mechanics are great to deal with . I have been taking all my cars and company truck and they do great work in a timely manner. I will always recommend to friends.

John and his guys are top shelf stand up gentleman that you can count on.

I've been going to Wilkersons for years and I trust them. If I have a problem with my van- they tell me to just stop by. And if there is something wrong- they get me in ASAP And they don't do work that isn't necessary. If a repair can wait-they are honest about it, give me an estimate AND let me know approximately how long before I need to have it done. I trust them.

I've been going to Wilkersons for years and I trust them. If I have a problem with my van- they tell me to just stop by. And if there is something wrong- they get me in ASAP And they don't do work that isn't necessary. If a repair can wait-they are honest about it, give me an estimate AND let me know approximately how long before I need to have it done. I trust them.

I've been going to Wilkersons for years and I trust them. If I have a problem with my van- they tell me to just stop by. And if there is something wrong- they get me in ASAP And they don't do work that isn't necessary. If a repair can wait-they are honest about it, give me an estimate AND let me know approximately how long before I need to have it done. I trust them.

Very competent! I trust them with my car and it's safety. In other words, I trust them to keep me and my family safe when I drive.

I did a walk in Oil change service and was very satisfied with service and the time it took to get in and out. I always have a small conversation with the service person which is always helpful.

Always helpful with information on how the car is performing, offering options on repair/maintenance when necessary. Staff is friendly and courteous. Oil change was performed quickly, car was ready to be picked up at promised time.

ALWAYS GREAT SERVICE AND DEPENDABLE SALES AND SERVICE HELP. WOULD RECOMMEND ON ANY AUTOMOTIVE OR TRUCK WORK.

Always a pleasure to deal with such professional staff

You guys are great! $75 cheaper than the estimate. All happy!

SERVICE WAS FAST AND FRIENDLY AS USUAL.

Quick and reasonable, Jeep was fixed on time

I have high respect for the staff at Wilkersons. I have taken all my vehicles to Wilkersons for over 20 years. I am treated very well. I would not take my vehicles to any other place. Thank you, Wilkersons, for your excellent customer service.

I'M VERY PLEASED WITH YOUR SERVICE, KEEP UP THE GOOD WORK.

Helped us out in the rain with a tire that got destroyed by a hunk of metal. Great response.

Very courteous and helpful.

Timely towing and good job on the truck

Fast, courteous service!

As always, timely, excellant service. Always above and beyond.

Greg + Jon...

GREAT SERVICE AND COMMUNICATION. ALWAYS DO SUPER WORK AND FOLLOW UP. WILL RECOMMEND TO ALL FRIENDS.

Excellent service, very accomodating to solve my problem (without pre-scheduling).

As always,fast and friendly service.

prompt ,courteous and well done. And the truck was ready that afternoon.

They got me in very fast in an emergency situation and got me taken care of very quickly. I am most appreciative of how fast and friendly they were.

as always, the service was excellent.

The time in which my Vehicle was completed was Great. The Management and Mechanics did a great JOB.

The guys are always accomodating, & efficient in getting me in and out. I appreciate the e mail reminders as well! Kudos!

I received prompt service. The Wilkerson staff are educated, informed, and customer oriented. They take the time to explain what causes the problem and how to solve it. I recommend them to my friends.

Very prompt in taking care of my car needs, and I can depend on them for the truth. The work is good. I feel safe withcar with king care of it.

repair, was fast & resonable!

Very helpful stall and courteous personel. Prompt service.

Always good, quality work. They get you in and out in a timely manner and all the workers are responsive and professional. Keep up the good work!

Service person gave good information as to my problem

....Gregg Shimchick and his crew did an exceptional job of getting my 2004 Ford Taurus repaired and returned to us in a timely manner. A good job was done by the entire Wilkerson staff...

Excellent Service from great people!

FIXED FLAT TIRE FOR MY 2006 RAV4 AND VERY COURTEOUS AND HELPFUL. DONE IN A TIMELY MANNER.

We have used Wilkersons for all our cars.

Service was fast and friendly as always.

You are the best. You have always given me excellant service. Greg, you are the man!!!

very pleased with the service

Our family has been going to Wilkerson's for 24 years and have never had a problem.. Always helpful and very professional!!!

Great service station!!

The service I received was just great I took my car in that day day received a call back a few hours later tellig me the problem my car was ready in 30-45 minutes thank you I appreciate the fast curteious service

always a good and dependable job

very satisfied

Great service in a timley manner

Very friendly and professional service.

I have always had great service at Wilkerson's!

Great service!

Greg & Jon have always taken very good care of us (Gene & Sharon Heflin). Our 2004 Ford Taurus has 133,000 miles on it ~ I'd sure like to get 200,000 on it beflor we crush it.

Great service! Fast and reasonably priced. I appreciate a car service center that stays open longer than the typical 4:30.

Always friendly, courteous and honest. Tony Hecht did a fantastic job!

The service provided by Wilkerson's was done on time.

They did the repairs on our Dodge truck promptly,

Great Service, Honest, and good value for the money

Truck was done on time and cheaper than "Drive Thru" service. I have confidence going on a trip after John and the guys at Wilkersons have checked out my truck.

Always great service

Polite, courteous and efficient.

As usual, excellent

I have been a student at UIS for the past two years and I have always taken my car to Wilkerson's Service and I would recommend them to anyone I am on my home now to Seattle, WA and wish I could take this Car Service Center with me!!

As usual the staff was friendly and courteous. The service was performed well and timely. I thought the cost of the repairs and maintenance work was very reasonable.

Very accommodating.

When I thought there was a problem, the staff responded immediately. The result was that I was wrong and the probem was the Springfield streets.

Wilkerson's always work on our vehicles in a timely manner. We know we can count on them to do a great job.

Wilkerson's has always done a great job with whatever our car needed--tires, oil changes, brakes, engine problems and other problems along the way. Highly recommend!!

Fast and friendly

good work expeditiously accomplished at a fair price-thanks

great service!

Quick, satisfactory service.

Very efficient and excellent service.

Poor old 1994 van hasn't had new shocks/struts since he was built. He thinks he is brand new. Thanks Wilkersons!!!

I appreciate the quick service.

Always an excellent experience. East to make appointments, work is done in a good time frame, work is done right and in at an affordable rate. The staff is always professional and nice to the customer.

Wilkerson's is always efficient at getting us in and out in a timely fashion. The service is quick, thorough and reasonable. We've also appreciated the fact that they stand by their work. Even in hard cases that may not be an error on their part, they continue to service the car until it is right, at no additional charge. We are well satisfied and use them almost exclusively.

routine oil change

Jon Cagle and Gregg Shimchick did an excellent job orchestrating the repairs on our 2004 Ford Taurus ~ we need to the car to last another 70,000 miles...

We wouldn't trust the care of our vehicles to anyone else and haven't for 30 years!! With Wilkerson I know they will get the job done right!!! Our family appreciates the excellent work and friendly staff! Thanks for all the hard work and many years of great customer care !!! " The Bock Family"

As always, excellent service - problem fixed.

service was fast & reasonably priced

As always, the staff at Wilkerson were professional and courteous. I enjoy doing business with them and will be back again!

Had a good experience with the staff. I feel that being a woman, I'm given the same experience as a man would, and not conned into work that does not need to be done.

I like the service here very much the staff is helpful in solving service needs.

Your service was a 'life saver'! To be told at work that my car had a flat was not good news. Jon was able to arrange for the tow by a very reassuring young man, have the tire repaired and return the car to my place of work before the end of my shift! My thanks to all involved.

Quick and friendly service.

Always above Excellent Service and treated with great Respect.

Service was done professionally. The people who work there are friendly and courteous. Nice to have a place to take your vehicle that you feel you can trust.

Excellent. As usual.

Fantastic employees that provided fantastic service, These guys are the pros.

Great professionals. Seem stressed at times. Definitely among the best in the business.

As is typical with Wilkerson's, they were polite, knowledgeable and had my vehicle repaired on time and for the price quoted. What I really like about them is they are trustworthy. I'm giving them a four star rating because no one is perfect; but, they are darn close to it.

This has been the worst experience that I have had since working with wilkerson. I have paid to have the water pump replace and then the heat went out. I have also had more trouble with the water pump. I would not recommend Wilkerson to my enemy.

We were able to get an oil change and wipers without waiting for an appointment!

You have been servicing our vehicles for many many years. We have never received poor service.

Timely response to a minor repair. Excellent customer service and the two men who work in the front seem to really care about taking care of you no matter how small the repair.

I appreciate the fact that you conduct your business with integrity.

Excelent service.

5 star, but Greg needs to slim down more, it will reduce insurance costs

Falty part installed. Have to bring it back.

The service at Wilkerson's is always first rate. Greg and John are curteous and friendly whenever I stop in. They have never failed to add my service request to the list of pending requests and prioritize my request appropriately. The service work done is first rate!

Very accommodating and professional went extra mile for my semi emergency tire replacement

Great service

Once again, a job well done. I'm always met with courtesy, promptness, and honesty. Part of the problem was something you guys don't do, and you were kind enough to give me a referral. Thanks!!

you are the best

I have nothing but great things to say about Wilkersons! I take my vehicle in for routine maintenance, oil change, tire rotations, etc. I purchased my last set of tires at Wilkersons, so tire rotations are free. When I picked up my vehicle last week, I noticed that my car had been vacuumed out!!! To say it needed it would be an understatement. I appreciate that little extra service so so much. I will continue to trust my vehicle at Wilkerson's.

they always do an excellent job and go beyond expectations. anyone needing work they won't do you wrong

Thanks for updating and checking all items on car.

Wilkersons is the only place I've run into in my whole life of car repair experiences where the mechanics fix what's wrong with the car and nothing more!! If something is not broken, they don't fix it (or tell you it need's fixing)Example: My car is a little on the old side and I thought I should have some major work done but they advised against it because of the value of my car...they said my car would run fine for a couple of years without sinking that money into it, and they were right. Their repeated demonstrations of honesty and looking out for MY best interest has saved me hundreds of dollars over the last year or so. Wilkersons is way out of my way to get to...but I will go to them FIRST, EVERY TIME...and if you're smart, you will too.

It was excellent they got me right in and took care of my car.

Courteous, smart and efficient, friendly, always expert service at a fair price.

The best place around. Very talented and professional

Quick efficient clean thorough friendly

Wikkersons took a look at my car to figure out why it would not start they called me what it was and had it fixed in record time

The gentlemen up front were extremely polite, and I did not feel like they tried to push anything on me I did not need. Plus, I got my car back the same day, which is very important to me. They even offered me a ride to and from work!

my daughter's car was leaking antifreeze, so I called took the car in to be checked out. One of the guys called let me know what needed to be replaced, the price and time of repair. The service is great!!!

great job on the jeep

They always do a great job!

great job as always.

Did a good job in fixing my window in a timely manor.

After six years in the Springfield area I have come to know that Wilkersons will always be prompt, fair, knowledgable and competent in dealing with my automobile issues. What more could a customer ask for? Thank You Wilkersons.

Job is always done well, but Greg needs a fitness trainer

I can't begin to thank everyone at Wilkerson's !!! Wilkerson's has been taking care of my vehicles for over 25 years!! They have helped with everything!! I trust Tim, John and Greg to be fair and honest. I would not take any of my vehicles any where else and I would wait for them to do the repair if I had too. I know that when our vehicles are done. I don't have any worries. Thank you all for the many years of service and many more to come!!! We couldn't have kept our cars on the road without you!! You have taken care of our vehicles as if they were your own personal cars and that's what makes you even more special to our family !!!! Thank you so much !!!!

excellent customer service and quality work.

Just routine maintenance, but completed in an appropriate time frame. The staff as always was helpful and professional. I feel the fees are appropriate for the good quality of work being done.

...both customer service and the service on our vehicles is top notch. Timely review of problem, call with cost estimate and ultimate repair. I especially love it when I get the call saying that everything looks fine and nothing needs done! Trustworthy team, they are! Keep up the great work!

you guys are terrific..i great great service & am very happy withn you

The work performed on my daughter's car was handled very professionally and fair price. The car was fixed in the same day. The staff is very informative about the issue and explains the repair necessary to get the car operational and recommends if their are other issues that are needed to be addressed. I also have placed a recommendation on angie's list about this service center about Wilkerson's Service Center so others can view and promote this service center of my great experience.

Great service,friendly people as always.

always the best! Thank you

Always have very friendly, prompt, professional services at reasonable rates on all of my family's fleet of vehicles from oil changes to engine replacements. If you are tired of the shady mechanics give the guys at Wilkerson's a chance for your business you will be a customer for life.